Mokko Woodwork
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COMMON QUESTIONS

Furniture,
clearly explained.

Useful details before you choose a piece or start a custom project.

ASK A QUESTION
01

How much is local furniture delivery and installation?

Local furniture delivery is CAD $69 flat rate, including installation, for addresses within 25 km of our workshop at Unit 1, 11460 Voyageur Way, Richmond, BC V6X 3E1.

02

What if my delivery address is outside the local area?

For delivery addresses outside 25 km, contact us for a delivery quote before ordering. We confirm the delivery charge and total with you before you pay. Online furniture checkout is for eligible local delivery or workshop pickup. Outside-area delivery requires an agreed quote before payment; it is not free shipping.

03

Can I return made-to-order furniture?

Our furniture is made to order, so we do not accept change-of-mind returns. If your piece arrives damaged or has a defect, contact us so we can review and resolve the issue. This does not limit your statutory rights.

04

Where is Mokko Woodwork located?

Mokko Woodwork is at Unit 1, 11460 Voyageur Way in Richmond, British Columbia. We serve Vancouver, Metro Vancouver and project clients across Canada.

05

What wood do you use for your bed frames?

Canadian pine is the primary material for our retail bed frames. The Kirameki Bed combines a pine frame with a birch panel. Commercial and custom projects may use project-specific timber when agreed during review.

06

Can I customize a bed to my mattress?

Yes. The configurator starts from mattress dimensions. You can review mattress width and length, headboard height, under-bed clearance, footboard board depth and mattress thickness before requesting a confirmed design and quote. Natural finish is standard; a custom stain is available by request for +$49.

07

Do you make one-off custom furniture?

Yes. Measurements, reference photographs or an early drawing are enough to begin a conversation about a custom piece. We confirm the design, material, production timing and price before making it.

08

Do you work with businesses and designers?

Yes. Mokko supports prototype development, custom fabrication, OEM or white-label work, retail and hospitality fixtures, and considered small-batch furniture production.

09

How do I request a quote?

Email mokkowoodstudio@gmail.com with the item or project type, dimensions, delivery location and any useful reference images or drawings. We will review the details before confirming price and timing.